> ## Documentation Index
> Fetch the complete documentation index at: https://docs.userplane.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Access Management

> Approve or decline access requests and manage domain whitelisting

When your workspace uses the **Protected** [invite policy](/workspace/invite-policies), people with matching email domains can request access. Owners review and approve or decline these requests.

## How access requests work

1. A user finds your workspace (it is discoverable under the protected policy).
2. Their email domain matches one of your whitelisted domains.
3. They click **Request Access**.
4. Workspace owners receive a notification about the pending request.
5. The owner approves or declines the request from [Workspace Settings > Team](https://dash.userplane.io/_/settings?tab=team).

<Frame caption="Request workspace access">
  <img src="https://mintcdn.com/userplane/8_FOZno9A0XwGdNH/media/intercom/workspace-settings/request-workspace-access.png?fit=max&auto=format&n=8_FOZno9A0XwGdNH&q=85&s=272a463c7fe5c581f5b2fc3b3e438860" width="2940" height="1664" data-path="media/intercom/workspace-settings/request-workspace-access.png" />
</Frame>

<Frame caption="Protected invite policy">
  <img src="https://mintcdn.com/userplane/IKCB4f_KBaL0xsjW/media/workspace/invite-policy/protected-policy.png?fit=max&auto=format&n=IKCB4f_KBaL0xsjW&q=85&s=d53904835be9dad6f29a93b730ca2668" width="2580" height="1492" data-path="media/workspace/invite-policy/protected-policy.png" />
</Frame>

## Request expiry

Access requests expire after **7 days**. If an owner does not act on a request within 7 days, it expires automatically. The user can submit a new request if they still want to join.

## Approving a request

Workspace owners receive an email with the access request. Click the **Approve** link in the email to accept the user as a workspace member.

## Declining a request

Click the **Decline** link in the email notification. The user is notified that their request was declined.

## Domain whitelisting

Only users whose email domain matches one of your whitelisted domains can request access. You can manage whitelisted domains (up to **5**) from [Workspace Settings > General](https://dash.userplane.io/_/settings?tab=workspace).

<Frame caption="Allowed email domains">
  <img src="https://mintcdn.com/userplane/IKCB4f_KBaL0xsjW/media/workspace/invite-policy/domain-whitelist.png?fit=max&auto=format&n=IKCB4f_KBaL0xsjW&q=85&s=c00a7c8c09678fe3f926bc997cc24e9a" width="2580" height="1492" data-path="media/workspace/invite-policy/domain-whitelist.png" />
</Frame>

<Note>Only workspace **owners** can approve or decline access requests.</Note>

## Related articles

* [Invite Policies](/workspace/invite-policies) — configure your workspace access policy.
* [Team Management](/workspace/team-management) — invite and manage members.