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Every new Userplane workspace starts with a 14-day trial. During the trial you get full access to all features, so you can evaluate the product before choosing a plan.

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What is included

The trial gives you the same experience as a paid plan. All features which are available in the paid plan are made available during the trial as well including recordings, recording links, console and network capture, custom metadata, and branding.
You cannot upgrade, downgrade, or purchase add-ons during the trial.

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Trial duration

The trial lasts 14 days from the date your workspace is created. A countdown is displayed in Workspace Settings so you always know how much time remains.

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How the trial works

When you start a trial, you select a paid plan and enter payment details. Your subscription begins immediately with full access, but charges are deferred until the trial ends. This means you get the complete paid experience from day one without being billed upfront.

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What happens when the trial ends

At the end of the 14-day trial:
  • If you keep the plan — your deferred charges are billed and the subscription continues as normal. No action needed.
  • If you cancel before the trial ends — you are not charged and your workspace reverts to the Free plan. All your recordings, links, and data are preserved — nothing is deleted.

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Cancelling during the trial

To cancel before being charged, go to Workspace Settings > Billing and cancel your subscription. Your workspace reverts to the Free plan at the end of the trial period.