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Every new Userplane workspace starts with a 14-day trial. During the trial you get full access to all features, so you can evaluate the product before choosing a plan.

What is included

The trial gives you the same experience as a paid plan. All features which are available in the paid plan are made available during the trial as well including recordings, recording links, console and network capture, custom metadata, and branding.
You cannot upgrade, downgrade, or purchase add-ons during the trial.

Trial duration

The trial lasts 7 days from the date your workspace is created. A countdown is displayed in Workspace Settings so you always know how much time remains.

Requesting an extension

Need more time to evaluate Userplane? Open a support ticket and let us know. We are happy to extend your trial on a case-by-case basis.

What happens when the trial ends

When the 14-day trial expires, your workspace reverts to the Free plan limits. All your recordings, links, and data are preserved — nothing is deleted. Choose a paid plan to restore full access.

Choosing a plan after trial

Once the trial ends (or whenever you are ready), pick a plan from Workspace Settings > Billing. Compare plans on the Subscription Overview page, then follow the steps in Upgrading Your Plan to complete checkout.