Plan tiers
| Plan | Monthly | Annual (per month) |
|---|---|---|
| Free | $0 | $0 |
| Essential | $59 | $47 |
| Starter | $99 | $79 |
| Scale Up | $249 | $199 |
| Enterprise | Custom | Custom |
Annual plans are billed yearly at a discounted monthly rate. On annual plans, unused resources
from one month roll over to the next within your billing year. See Understanding Usage
Limits for details on rollover.
What is included
Each plan includes a set of resources:- Seats — the number of workspace members. Need more? Purchase seat add-ons.
- Recording links — how many recording links you can create per billing period.
- Recordings — how many recordings you can receive per billing period.
- Screenshots — available on Scale Up and Enterprise plans.
- Files — available on Scale Up and Enterprise plans.
Custom plans
If the standard tiers don’t fit your needs, we can create a custom plan tailored to your team size and requirements. Contact support to discuss options.Seat add-ons
Need extra seats without upgrading your entire plan? You can purchase additional seats on any paid plan. See Seat Add-Ons for details.Flexible credits
If a billing adjustment results in a credit (for example, from a mid-cycle downgrade or a prorated change), the credit is applied automatically to your next invoice. Credits do not expire within your subscription.Checking your current plan
- Go to Workspace Settings > Billing.
- Your current plan, billing period, and next renewal date are displayed at the top.
Changing your plan
- Upgrading Your Plan — move to a higher tier.
- Downgrading Your Plan — move to a lower tier or cancel.