Downgrading Your Plan

You can downgrade your plan or cancel your subscription at any time. Downgrades take effect at the end of your current billing period.

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How downgrades work

When you downgrade:

1. Your current plan remains active until the end of the billing period.
2. At the next billing cycle, your workspace moves to the new (lower) plan.
3. Usage limits adjust to the new plan’s allowances.
4. On annual plans, any unused rollover resources are recalculated for the new plan.

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Cancelling your subscription

Cancelling works the same as downgrading — your plan remains active until the end of the current billing period, then your workspace reverts to the Free plan.

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On-hold grace period

If a payment fails (e.g. expired credit card), your subscription enters an on-hold state for up to 14 days. During this grace period:

• Your workspace continues to function normally.
• You can update your payment details to resolve the issue.

If payment is not resolved within 14 days, the subscription is cancelled.

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Plan preview

Before confirming a downgrade, you can preview the new plan’s resource allocations and pricing. This lets you compare what you have now with what the lower plan includes, so there are no surprises.

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Add-ons and credits

Seat add-ons are retained when you downgrade. If a billing adjustment results in a credit, it is applied automatically to your next invoice.

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Managing billing

To manage your subscription, update payment details, or view invoices:

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Related articles

• Subscription Overview — plan tiers and pricing.
• Monitoring Your Usage — track your resource consumption.