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Upgrading your plan gives your workspace more seats, recording links, recordings, and access to additional features.

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Who can upgrade

The upgrade flow depends on your role:
RoleWhat happens
OwnerCan upgrade directly through the checkout flow.
AdminCan preview plan details and initiate the upgrade flow.
MemberCan request an upgrade. An email is sent to workspace owners notifying them of the request.

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Upgrading as an owner

1

Open Billing settings

Go to Workspace Settings > Billing.
2

Select a plan

Click Upgrade or select a higher plan.
3

Complete checkout

If this is your first paid subscription, you are redirected to the Stripe-powered checkout page to enter payment details. Complete the checkout. Your workspace is upgraded immediately.

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Previewing as an admin

Admins can view plan details and pricing, including a preview of the new plan’s resource allocations and cost. From there, they are redirected to the checkout flow alongside the owner approval process.

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Requesting as a member

  1. Go to Workspace Settings > Billing.
  2. Click Request Upgrade.
  3. An email notification is sent to all workspace owners with details of the requested plan.
  4. An owner can then complete the upgrade.

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Plan changes

When you upgrade:
  • The new plan takes effect immediately.
  • Existing usage counts carry over to the new plan’s limits.
  • Billing is adjusted for the remaining time in your current billing period.
  • Seat add-ons are retained on the new plan.
  • Any flexible credits are applied to the next invoice.
  • On annual plans, unused rollover resources carry over.
Upgrades are not available during the trial period. Choose a plan after your trial ends or when you are ready to commit. See Trial Plans for details.