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Upgrading your plan gives your workspace more seats, recording links, recordings, and access to additional features.

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Who can upgrade

The upgrade flow depends on your role:

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Upgrading as an owner

1

Open Billing settings

Go to Workspace Settings > Billing.

Current plan details

2

Compare plans

Review the available plans and their resource allocations.
3

Select a plan

Click Upgrade or select a higher plan. You can choose between monthly and annual billing.

Plan selection

4

Complete checkout

If this is your first paid subscription, you are redirected to the checkout page to enter payment details. Complete the checkout. Your workspace is upgraded immediately.

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Previewing as an admin

Admins can view plan details and pricing, including a preview of the new plan’s resource allocations and cost. From there, they are redirected to the checkout flow alongside the owner approval process.

Current plan details

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Requesting as a member

1

Open Billing settings

Go to Workspace Settings > Billing.

Current plan details

2

Request an upgrade

Click Request Upgrade. An email notification is sent to all workspace owners with details of the requested plan.
3

Owner completes the upgrade

An owner reviews the request and completes the upgrade through the checkout flow.

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Plan changes

When you upgrade:
  • The new plan takes effect immediately.
  • Existing usage counts carry over to the new plan’s limits.
  • Billing is adjusted for the remaining time in your current billing period.
  • Seat add-ons are retained on the new plan.
  • Any flexible credits are applied to the next invoice.
  • On annual plans, unused rollover resources carry over.
Upgrades are not available during the trial period. Choose a plan after your trial ends or when you are ready to commit. See Trial Plans for details.