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Domain verification confirms that you own or control a domain before Userplane enables branded recording links and per-domain preferences for it.

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How verification works

Userplane uses a token-based verification process:
  1. Userplane generates a unique verification token (JWT) for your domain.
  2. You add a script tag with the token to your website.
  3. Userplane makes a CORS-validated request to your domain to check for the token.
  4. If the token is found and valid, the domain status changes to verified.

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Verification steps

1

Open Domain settings

Go to Workspace Settings > Domains and select the domain you want to verify. It will show a Pending status.

Domain pending verification

2

Click Verify

Click Verify to start the verification process. Userplane generates a unique verification token (JWT) for your domain.

Verification code

Verification code

3

Send instructions to a developer (optional)

If someone else manages your website, click Send to Developer to email them the verification instructions directly.

Send verification instructions

4

Add the script to your site

Copy the provided script tag and add it to your website’s HTML. Your domain must allow CORS requests from Userplane for the check to succeed. See the Domain Verification Guide for technical details.
5

Trigger the check

Once the script is deployed, click Verify in Userplane to trigger the check.

Verification in progress

The verification token expires after 5 minutes. If it expires before verification completes, generate a new one and try again.
6

Verification complete

Once the token is found and valid, the domain status changes to Verified.

Verification successful

Post-verification confirmation

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After verification

Once a domain is verified:
  • The domain status changes to Verified.
  • You can create branded recording links using this domain.
  • Domain recording preferences become active.
  • You can remove the verification script tag from your website.

Verified domain configuration

Domain configuration after verification

Domain recording preferences