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Domain verification confirms that you own or control a domain before Userplane enables branded recording links and per-domain preferences for it.

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How verification works

Userplane uses a token-based verification process:
  1. Userplane generates a unique verification token (JWT) for your domain.
  2. You add a script tag with the token to your website.
  3. Userplane makes a CORS-validated request to your domain to check for the token.
  4. If the token is found and valid, the domain status changes to verified.

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Verification steps

1

Open Domain settings

Go to Workspace Settings > Domains and select the domain you want to verify.
2

Start verification

Click Verify. You can also send these instructions to a developer via email using the Send to Developer button.
3

Add the script to your site

Copy the provided script tag and add it to your website’s HTML.
4

Trigger the check

Click Verify in Userplane to trigger the check.

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Time limit

The verification token expires after 5 minutes. If the token expires before verification completes, generate a new one and try again.

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CORS requirements

Your domain must allow CORS requests from Userplane during the verification process. The verification request will fail if CORS is blocked. See the Domain Verification Guide for technical details and troubleshooting.

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After verification

Once verified:
  • The domain status changes to Verified.
  • You can create branded recording links using this domain.
  • Domain recording preferences become active.
  • You can remove the verification script tag from your website.