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Domains in Userplane represent the websites where your customers will use recording links. Adding and verifying a domain enables first-party branded links and unlocks per-domain recording preferences.

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Why add a domain

  • First-party branding — recording links appear to come from your own domain rather than a generic Userplane URL.
  • Per-domain preferences — configure what data is captured (console logs, network activity, client actions) for each domain. See Domain Recording Preferences.
  • Trust — customers are more likely to engage with a recording link that matches your brand.

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Domain statuses

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Viewing domains

Go to Workspace Settings > Domains to see all domains. Each domain shows its name, status, and creation date.

Domain list

Domain list

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Adding a domain

1

Open Domain settings

Go to Workspace Settings > Domains.

Domain list

2

Click Add Domain

Click Add Domain and enter your domain (e.g. app.example.com).

Add domain dialog

3

Configure the domain

After adding, the domain appears in a Pending state. You can review its configuration before proceeding to verification.

Configure added domain

Domain pending verification

4

Verify ownership

Follow the domain verification process to confirm ownership and unlock branded links and recording preferences.

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Verifying a domain

Userplane uses a token-based verification process. See Domain Verification for the full walkthrough.
1

Start verification

Select the pending domain and click Verify. You can also send the instructions to a developer via email.

Send verification instructions

2

Add the script to your site

Copy the provided script tag and add it to your website’s HTML.

Verification code

Verification code

3

Trigger the check

Click Verify in Userplane to trigger the check. The verification token expires after 5 minutes.

Verification in progress

4

Verification complete

Once the token is found and valid, the domain status changes to Verified.

Verification successful

Post-verification confirmation

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After verification

Once a domain is verified:
  • You can create branded recording links using this domain.
  • Domain recording preferences become active.
  • You can remove the verification script tag from your website.

Verified domain list

Verified domain configuration

Domain configuration after verification

Domain recording preferences

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Managing domains

Select a domain to view its details, trigger re-verification, or delete it.

Domain actions menu

Edit domain

Verified domain configuration

Deleting a domain removes it from your workspace. Existing recording links that use this domain will no longer be branded, but the links and recordings themselves are preserved.