Why add a domain
- First-party branding — recording links appear to come from your own domain rather than a generic Userplane URL.
- Per-domain preferences — configure what data is captured (console logs, network activity, client actions) for each domain.
- Trust — customers are more likely to engage with a recording link that matches your brand.
Domain statuses
| Status | Meaning |
|---|---|
| Pending | The domain has been added but verification is not complete. You cannot create branded links or configure preferences until verification succeeds. |
| Verified | Domain ownership is confirmed. Branded links and per-domain recording preferences are active. |
| Revoked | Verification was revoked. The domain must be re-verified to use it. |
Adding a domain
Open Domain settings
Go to Workspace Settings > Domains.
Verify ownership
Follow the domain verification process to confirm ownership.
Related articles
- Domain Verification — verify your domain with a token-based flow.
- Managing Domains — sort, edit, and delete domains.
- Domain Recording Preferences — configure capture settings per domain.