Roles & Permissions

Every workspace member has one of three roles: Owner, Admin, or Member. Each role has a different level of access and control.

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Permission matrix

View full permission matrix

Action	Owner	Admin	Member
View recordings	Yes	Yes	Yes
Create recording links	Yes	Yes	Yes
Manage own links	Yes	Yes	Yes
View workspace settings	Yes	Yes	Yes
Create projects	Yes	Yes	No
Edit projects	Yes	Yes	No
Delete projects	Yes	Yes	No
Add domains	Yes	Yes	No
Verify domains	Yes	Yes	No
Delete domains	Yes	Yes	No
Invite members	Yes	Yes	No
Remove members	Yes	Yes	No
Change member roles	Yes	Yes	No
Connect integrations	Yes	Yes	No
Configure branding	Yes	Yes	No
Configure domain preferences	Yes	Yes	No
Preview plan upgrades	Yes	Yes	No
Request plan upgrade (email)	No	No	Yes
Manage billing	Yes	No	No
Change invite policy	Yes	No	No
Delete workspace	Yes	No	No
Transfer ownership	Yes	No	No
Approve access requests	Yes	No	No

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Role descriptions

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Owner

The workspace creator is the initial owner. Owners have full control over the workspace, including billing, invite policies, access request approvals, and the ability to delete the workspace. There is one owner per workspace.

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Admin

Admins can manage most workspace resources — projects, domains, integrations, members, and branding. They cannot manage billing, change the invite policy, delete the workspace, or approve access requests.

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Member

Members can view recordings, create recording links, and manage their own links. They cannot manage workspace settings, invite members, or configure resources. Members can request a plan upgrade, which sends an email notification to workspace owners.

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Notification preferences by role

Some notification preferences are locked or hidden depending on role:

• Usage notifications — always on for owners (hidden). Configurable by admins and members.
• Admin notifications — always on for owners (hidden), never available to members (hidden). Only admins can toggle this.
• Feature highlights, incoming recordings — configurable by all roles.